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Frequently asked questions for plant hire

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Your top Plant Hire FAQs answered

There are many different types and sizes of plant machinery available to hire. But deciding where to source the most fitting machinery for your purpose is more difficult. As industry experts, we’ve collated a list of our customer’s most frequently asked questions to show you why hiring plant with us is easy and hassle-free. 

Q. What condition is the equipment in?

A. Our equipment is delivered to you in working order and is cleaned thoroughly after every use. We pride ourselves in making sure that every piece of equipment is tried and tested, ensuring it’s not sent out to you with any defaults. 

Rest assured that when our equipment is delivered, it’ll arrive in pristine condition, on time, full of fuel and tested in line with legal and manufacturer’s guidelines. We know how a delay in delivery can put a project on hold. So we will follow up on the delivery of your equipment to make sure it arrives on time, if there are any delays we will let you know in advance and come up with a solution.

Q. Do I need a driving license to use the equipment? 

A. No, you do not need to have a driver’s license to operate plant machinery, this is not a legal requirement. The only instance where an operator would be required to have a driving license would be to drive the machinery on any public highways which requires complying with the appropriate road traffic regulations. 

Q. What size machine do I need?

A. The size of the plant machinery you require is entirely dependent on the job you wish to complete. We supply a range of machines from telehandlers to rollers for whichever job you are tackling. If you are unsure of which machine you require for the job at hand, feel free to give us a call on 0330 118 5030 and we will be happy to advise on what would be the best fit for your project.

Q. Is equipment training provided?

We can’t provide any thorough training for the use of our machinery. Our drivers will be happy to talk you through the safety aspects of the machines when they are delivered and all machines will come with an operator’s manual that will go into detail of all of the functions of the machine.

However, if you feel you are not comfortable with operating the machinery yourself, we can provide you with an operator. Our operators are qualified to work any plant equipment and will carry the task out under your instruction. Unfortunately, our plant operators are only responsible for controlling plant operations, they are not responsible for making your team a quick cuppa! 

Q. Do I have to pay for any equipment that is damaged?

A. If the equipment becomes damaged whilst in your possession, you will be liable to cover the cost, this also applies to the loss or theft of any equipment. If this happens, you will also need to pay us for any financial loss we endure while waiting for the repair of said equipment. (All equipment is hired under CPA terms and conditions, a copy of which is available upon request or via our website).

Q. What areas does Rockthorn cover?

A. The question is, what areas don’t we cover? We can supply our plant machinery across the UK, with on-time delivery, leading products and competitive prices. Wherever you find yourself in the UK, we’ve got you covered. Simply get a quote via our website or give us a call and we can sort out everything for you. 

Q. Why should I choose Rockthorn?

At Rockthorn, we have 20 years of experience and we aim to forge lasting relationships with our customers. We are happy to advise on which equipment you need, either over a casual phone call or for those where time is of the essence, we have a quick and easy-to-use online quotation request form. Our aim is to reduce the amount of time you spend ordering plant and construction services. Instead of holding multiple trade accounts, using us as your one supplier will also reduce your invoicing time.

As we work across the UK we have a lot of equipment available from our trusted suppliers. We are usually able to supply last-minute projects as well so don’t hesitate to get in touch if time is of the essence.  

We also have some added benefits. We can supply you with fuel, manage your waste and deliver aggregate. Simply ask upon enquiry and we can discuss any add-ons you may require. 

You’re in safe hands with us and we aim to provide reliable and trusted plant hire in the UK, we can even supply you with the relevant plant machine attachments and an operator if needed. If any of these options are of interest to you and your project, give us a call on 0330 118 5030 or email us at to find out how we can help you.